Made transition from 1st Niagara flawlessly. We were traveling through the south for the winter when switch over went through. I even transferred funds from Key Bank account to Bank of Green County on line with no problem. Miss 1st Niagara people who left but service is still great.

This place is terrible. They only open one drive thru window when there is three, waited A HALF HOUR in the car just to be forgotten. No one knew what they were doing and unfriendly. Slow. They don't tell you your balance even after asking. They don't communicate with each other and honestly, I'm switching banks. Key Bank is terrible. Hidden fees and everything.