Just driving by, looked good from the outside

Why do you have to give your clients so much Hassel when depositing money into my own account??? I understand that not all checks are going to becoming from FNB, but I have deposited bank of America checks more than once and every time I do it's like pulling teeth!!!! I really don't think it's anyone's business why I am and why I have to sign so many papers! I understand I'm not going to receive the money today or tomorrow, it's not my first rodeo ugh!!! You need to teach your employees better customer service!!! If I wanted everyone to know my business I would let everyone know!!