After 2 horrendous attempts with other banks due to my unusual employment situation, I went to 3rd Fed. AMAZING DIFFERENCE! Patti Midkiff was phenomenal. She made the process easy, was super clear on what documents were needed, kept to the timeline that she initially outlined, and communicated clearly and consistently throughout.

Like a dope I’ve done 3 mortgages at 3 different branches with them - mostly because their fees are not as outrageous as other mortgage providers. But GOOD LUCK CLOSING ON TIME! Believe me, you’ll need it. Give them 30 days and it will be right down to the wire or, as in the last (and definitely last) case, days late. Like moving isn’t stressful enough. The day before closing they realized I hadn’t signed a form the Feds require 72 hours prior to close. This being on a Thursday and, of course, with a bank holiday the upcoming Monday, it set me back 5 days. “Oh well, you may have to stay in a motel and store your things for a few days.” That is a direct quote. Right, another few hundred dollars of your money and having to totally re-arrange everything is no big deal to these folks. Go elsewhere.