Youssef Abdelhalim at AnnieMac Home Mortgage
Customer Reviews
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Working with Youssef made purchasing my first home easy! Youssef and his team helped answer all of my questions and gave me a thorough explanation for all that was required of me to close on my home. He took the time to send emails of encouragement during this process, and he was exceptionally quick at responding to my emails. I felt very involved and in control of the process the whole time, especially since buying a first home can be scary and the paperwork can be tedious. If you are considering buying a home, I highly recommend working with Youssef!!!
Gota say absolute worst, high rates, not fully disclosing the rate and bad customer service. I went with these guys eventhough their rate was much higher because they were local to me and i didnt want to deal with someone out in the mid west. Agreeged upon rate was i believe around 4 percent, which i bought down to around 3.. heres the kicker on paper on the closing day the rate was 5 bought down to 3? I was furious to say the least. I still signed the papers and they had already delayed the process by a week, sometimes demanding the paperwork be signed right this instant, no prior heads up either. And the girl that contacts you is nothing more than rude.. your earning my business, guess what dosent hurt to be nice. Its been about 4 months, why write a review now because they never resolved this issue, never send me a check which was owed even after complaints and when i try to ignore it and move on with my life im bonbarded with emails from them, which lead to constant reminders of my bad experience. So now either these issues get resolved or this review stays on.- View More Reviews
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