I am writing this letter to express my deepest thanks and gratitude for the job you did with helping Christina and I get into our new home. From the very beginning, you were there for every question and concern we had during this important step in our lives. You made this whole process so much easier for us when we were sure it would be the most difficult and confusing thing we had ever done. You were clear and prompt in your responses, seemed very knowledgeable of your profession and looked as us as your friends and not a mortgage application. You were very respectful and professional while also prompt and on top of the application the whole time. Please make sure your manager receives this letter, I want him or her to know what a great job you did and what an asset you are to First Home Mortgage. Thank you again.