Typical bank with the usual tricks and traps. Nice enough staff, if a bit slow to respond and almost robotic when dealing with complaints. Clean location with free parking and outdoor ATM. Be warned that asking for no ability to overdraft a free checking account only works when you physically use the card. If it's considered a "recurring payment" then it'll go through and overdraft you even though you've been told that won't be allowed. Only fix I was offered was to physically come in and change account types to a no overdraft account that (somehow) is different and won't take any overdraft types. Overall, still a bank. I'll be looking for a good credit union to try.

Literally the worst staffed bank in Pittsburgh. Not one person moves with a sense of urgency in the building. Only one teller available while the others stand around and pretend to look busy. I constantly have to leave the teller line to deposit my cash through the ATM because if I don’t ill be waiting in for 10-20 minutes. It’s ridiculous ! Hire a more competent staff and do a better job. I’d rather drive to the southside location and waste gas then come back to this unorganized bank.