For those looking for a great lender, you've found one here in Jason Sumner. This is perhaps even more true for first-time home buyers. From the start he was very courteous and helpful. And was a great listener. He was very patient in learning about our unique situation and finding the best way for us to buy a home in Bloomington. At no point did it feel like we were just another possible customer; there was no attempt to push us into a generic "cookie cutter" loan formula or any cheap pressure tactics. After several long conversations with him, he quickly got back with us with a really smart and personalized plan, helping us each step along the way. We trusted him, followed his advice, and succeeded in buying our first home. In only a matter of weeks! And it should be added that it was a pleasure working with him. Not only is he very professional in his dealings, but he's also a very nice "down to earth" person who seems to really care about helping his clients. I strongly suggest that any potential home buyer reading this should not hesitate to contact Mr. Sumner. He was excellent and will do his best to help you. I very highly recommend him.

I have been through process of mortgage loan approval with Ruoff. I have given an excellent rating based on Ryan Langley and his loan staffperson, Meghan Butner. From beginning to end they worked as a superior team to direct me through the application and final closing. Ryan and Meghan are almost always immediately available to answer questions or guide me to go through signing and gathering documents. They anticipated with personal attention my financial needs and actions to take with underwriters. I felt they truly listened and kindly maneuvered my way into the confusing and intensive documents required. Their attitudes and personality helped me to lower my stress into the long days finding and gathering all the paperwork of this monumental task. I am not gifted with computer skills and signing documents but their patience and kindness carried me through this arduous task. They are truly remarkable and I am highly recommending their services at Ruoff. I initiated this reply and asked where to give this well deserved review myself.