Lake Michigan Credit Union - Okemos Mortgage Office
Customer Reviews
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I got a mortgage loan with lake Michigan Credit Union back in July. Process went smooth. Closed when they said we would. Very happy!I went with them as my mortgage provider out of inexperience and I regret that decision. They dragged their heels at crucial moments and I missed my close date more than once due to financing not being prepared. A week before closing, the loan agent I had been working with quit without notice, and other loan agents had to pick up the slack, seemingly without any of their notes. While I could perhaps blame it on the loan officer I dealt with, despite their promises to never sell my loan, they sold it less than two weeks after we closed on my home. The company they sold it to is rated 1 star from every website that offers ratings, and faced a lawsuit in 2016 for defrauding their mortgage customers. I think the whole organization has problems. Front to back, this was a terrible experience.
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