Have been using Vantage for 13 years now ever since I left commerce, sure don’t regret leaving commerce at all. Customer Service is always great.

I have been trying to close my account for over a month now but customer service has been making it very difficult for me to do so. I asked repeatedly to speak to someone who can actually help me, and have even requested call backs (none received). I was charged an aggregate fee balance since that has brought my account negative. Now that I have finally made some progress in getting the account closed, they are saying I can't close the account until I pay that fee. For Christ's sake just help me close the account.