Work in Dallas so called them on my way home to get a check stopped, got put on hold 3 different times and finally told they were gonna put together some paperwork for me and to come by in about 20 minutes. Came by 10 after 4, about 25 minutes after, and the lobby and drive thru were closed. Very inconvenient.

Let me first disclose that I work for this bank. We do our best to help each person based on individual needs. We don't pressure people to open accounts and sign up for products they don't need. Our fees are fair (lower than many of the other banks in the area). If you're looking for a good, small town bank, Check out FSSB.