I am very pleased with the service I received. Responses to all of my questions were quick and timely. Amber from the West Jefferson office made it a very pleasurable experience!! Thanks for your help Amber!

I am currently a customer with the London office. My process was completed fairly quickly and the receptionist was very helpful and nice. Pointers to know is that you cannot screenshot your paystubs or bank statements, I found that it will hold the process up if you are really in a situation. At the time, I got hit by the tornado and was trying to take care of things. You have to go there or fax the documents. I was not able to reach the office, but I was able to reach another office that was so very helpful so they do work together. I still reloan due to their rates and feel that it is worth it. I only gave four stars because of the inability to not reach the office in a week and having to fax, otherwise I would have given them a five star rating. I have gotten spoiled with online services. I think the company is great and you can reach dany, who seems very helpful. Update: process completed and am very happy with my terms. Flexible payment and great service. I did end up driving due to the time i had to complete the information and get it to them.