This is our second time to purchase a home through SWBC with the help of Dean Riddell and his team. Dean is such a pleasure to work with. His main focus is on his client(s) and ensuring they have a positive home buying experience. He and his staff are always readily available to answer any and all questions. There is always clear communication during the entire home buying process. Even after the closing date, Dean remains available to answer any questions that may come up. He has a multitude of references for services needed during the home buying process, who have all exceeded our expectations. We really appreciate that his main focus is on building relationships with clients that will continue even after the papers are signed. We recommend Dean and his SWBC team any time we have friends or family mention buying or refinancing their home.

Dean was referred to me by someone I really trust. I made an appointment to sit down and discuss options with Dean and right away I could tell he knew his stuff. I had tons of questions and he answered them all. Throughout our entire home buying process (which spanned a decent chunk of time) Dean was always a phone call away, always responded to inquiries and never seemed like he just wanted a quick payday from another customer. My wife and I had a very specific home we wanted to get into and Dean helped me understand my options for getting the best deal and worked to create the most ideal situation for success in our endeavor. Dean was patient and helpful the entire journey. When it came down to the wire and we were ready to buy I was stressed about the closing. I have had less than desirable experiences before. This time was different. Dean was on top of things and the last 30 days before closing were about as flawless as I could imagine. It was a very pleasant experience from start to finish and if I ever find myself in the market I will definitely use Dean and his team again. My biggest take away from it all is that it truly felt like Dean was working not only for us but with us. We weren't just clients that he dealt with 9 to 5. I feel like the loan and relationship I have with this mortgage company is safe and secure, and the level of service that this organization has provided is something you don't come across very often. Thank you again Dean. You and your team did a truly awesome job.