I wish I could give negative stars. My Maine USDA loan was originated with CMG (great company!), and my first payment was due 8/1. I always pay early, and biweekly, because legally the payment is late on 8/2, even though most companies give a grace period. Mortgage Servicing Solutions sent a letter postmarked 8/2, that they were taking over my loan starting 8/1. I received a letter from CMG that Mortgage Servicing Solutions (Rhode Island Housing) would be taking over 9/1. I have been receiving multiple collections calls per day from Mortgage Servicing Solutions. I have spoken with the same woman (Janet) every time, and she is always rude and accusatory. We have the same conversation each time, almost verbatim: yes, I made my payments to CMG, 2 weeks before they are due, and that she will contact them to get the funds. The last time today (8/22), I asked her to read the notes on my account back to me, as well as to listen to the recordings from our previous conversations. No apology, just a condescending, "You have a wonderful day." I really hope that Maine switches to another servicer, because I can't take 30 years of this!

Always difficulties, they are very unorganized, behind in inputting data and payments. Issue after issue with escrow dept.