Carl was amazing to work with for the purchase of our new home. He worked tirelessly to get us approved, to get us great rates, and – since we were working on a very short timeline – he somehow got us into our home weeks before we expected. We honestly don't know how he did it, but we couldn't be more grateful for all of the work he did for us. During an extremely busy time of year for him, he had the ability to make us feel like we were his #1 clients. Plus, he's a super cool dude and was great to get to know, and made us feel very welcome in our new hometown.

We were given the go ahead to search for homes at first in the range of $290,000-$310,000. After looking at 8 homes, wasting an entire day narrowing it down to 2, we get told that we can't be looking at homes that high in pricing, now it's dropped to $280,00-$295,000.. what?! So we continue looking, then we find one for $289.000 and make an offer, without a pre-approval pretty much because we couldn't get a straight answer on anything, the seller accepts our offer and knows it's contingent upon loan approval.. Then most of the documents we are sent have huge errors in them, in our income amounts, the age of our Daughter. We could completely tell we were not a priority with this company and to have us and our realtor being told that we would qualify for amounts that we wouldn't was completely unprofessional. They need to make sure they have all the information they need from the borrowers and the loans they are going for BEFORE giving the go ahead for buyers to start looking and making offers. This is literally happening to my co-worker as I'm writing this with this same company. Them giving the pre-approval, her making an offer on a house, and NOW there's an issue.. she just had to pull her offer. I would not recommend this company at all. Tried to warn my co-worker before she started working with them to save her hassle.