I had a great experience with Platinum Mortgage! They made the process so easy and answered all of my questions quickly and thoroughly. As a first time home buyer they took the time to explain everything and help me know the ins and outs. They were honest and trustworthy!

Here's the thing, I work in a role that requires a high level of customer satisfaction and support. Being in that role, I find myself being hyper critical of other organizations, from fast food places, to cell phone retailers, to mortgage lenders on how well they help their customers. When I find something worth while, I will stick to it, and Platinum Mortgage has the golden rule stamped at the heart of their organization. I have used them twice now to buy my last two homes and I couldn't be more happy with the level of help and support they have offered CONSISTENTLY! Even though I had a good run with them at the first house, I did evaluate them against 4 other organizations for a home loan the second time, and like I said, they are consistent on their persistence for excellence in customer service and satisfaction. Without a doubt, a true oasis in this dry desert of customer service.