Very unprofessional bank! Someone bought my vehicle by getting a loan through this bank. I went to cash the check there and was treated like a criminal! Awful experience, she didn’t even count the money in front of me. I had to ask. No kind of money envelope was given. Told me they would report me to the IRS, all for cashing a check that they wrote!

While the ladies at the branch in Rogersville are always helpful and friendly, this bank is nothing but hassle after hassle. They just got done redoing the website, which has left users without access to online banking and account information for 5 days straight, and is now requiring people to call the Seymour branch to re-register their accounts. They have also issued new debit cards, which many users are having issues with; I can't go anywhere in Rogersville without seeing someone not able to access their money due to the new debit cards. This situation has wreaked absolute havoc on my household's finances, and made it very difficult to obtain even essentials like food this week, since money and statement information is only available directly from the bank. All in all, The Seymour Bank is failing to perform the basic functions a customer expects from a bank, and cannot be trusted. I will be moving my accounts to a more reliable bank that can issue new debit cards and overhaul their website without so many problems for their customers.