I had McKenzie Kelly as my finance officer for my first home purchase. She was awesome 5 star customer service all the way, very friendly, and no high pressure sales tactic. McKenzie takes the time to sit down with you face to face and breakdown everything so you understand what is going on. She also response to email, and phone calls in a very timely manner. I like that she is long time local resident, and has good relationship with local insurance, and title companies. I also worked a with Becky Carver, she is great too. Just contact them and fill out the initial online form and away you go. Prime Lending all the way!