Poor service this morning. I opened an account 2 weeks ago and was calling about not having received my debit card. First I dealt with an employee who was "in training", put me on hold for too long then told me they couldn't help me and someone else would call me back. This person then called me back and answered my question. That's all fine and good, but nothing gets me more annoyed than when service employees respond with "No problem" when I politely thank them for their service. This was the case with both of these employees. This kind of response is unprofessional, poor form, and rude. Why would it be a problem for them?" It was actually a problem for me since a lot of my time was wasted. I would appreciate the customary "You're welcome" especially from a banking institution. Thank you.

Very good customer service