Refused to give me debit card because I didn't have a credit score, but neglected to tell me this until well after I had set up my account. In fact, no one told me: I got a letter in the mail stating that I would not be receiving a debit card "for reasons marked below". The reason that was marked? "Other: (and then handwritten) no credit score". Strange, if this was a real reason to deny someone a debit card one would think that option would be neatly typed like the numerous other listed potential reasons on the page. Maybe I just don't understand banks, what with my young, credit-scoreless brain and all, but that seemed weird. I suffered through for awhile because I was determined to use the bank closest to my house out of convenience (let's all laugh together) but around tax time I decided enough was enough, I was done functioning with only the ATM card they had so graciously given me in lieu of a debit card. I received my tax return check in the mail (because I already didn't trust this bank), cashed it, and asked the woman at the window to close my account. Looking back, I can see why the teller may have been sceptical of that specific transaction, but instead of explaining that it's against policy/a little strange/whatever she just demanded back the money she had just given me for the check, gave me back said check, and suggested I try the bank that issued the check, the closest one being about a half hour drive away. She claimed if I wanted to I could come inside and explain to the bank manager (who I never actually saw because he couldn't be bothered to so much as get up out of his chair to address the situation) I could, but that they were unable to help otherwise. I thanked her anyway, closed my account, and switched to Arvest. 1/10, would not recommend.

Family bank Very good and intelligence is key there amazing people and have an all around awesome staff loan department to tellers all wonderful located off hwy 75 in Ramona OK.