DO NOT PROVIDE THESE PEOPLE WITH YOUR CREDIT CARD INFORMATION ! Early on in the process they request to have your credit card number for an appraisal … DON'T DO IT. I specifically instructed them to contact me prior to using my CC to pay for an appraisal $450. They ran my card without notifying me. The payment was blocked by an app I have through my Credit Union. I told Mike J. I would bring him a check for the appraisal. He stated that would be fine. I closed on my new home the first week of January 2019. On March 4th 2019 I received an app notification that VIP ran my CC once again for $450. When VIP was contacted Chris J. advised that Mike J. would NOT have accepted a personal check for an appraisal. I provided him an electronic copy of my cancelled check. It clearly showed it was deposited into VIP bank account, discounting his statement. After not hearing from VIP for several days, I confirmed with the Title Company I was charged a SECOND time for an appraisal, during closing for my new home. VIP received $900 for a single appraisal and was attempting to obtain an additional $450, two months after moving into my new home. If I wouldn't have discovered this issue VIP would have taken me for a total of $1350 ! Ultimately I was refunded the $450 by VIP … I wonder how many other people this has happened but were unaware. Apparently the accounting Dept. for this Organization is inept or dishonest. If you have used this company in the past. Check your Bank account ! They claim it was an "error" …. Ha, It was an intentionl deliberate act !

Best Mortgage Co. we've ever used, hands down. V.I.P. treated us like we were the most important client they ever had. Leilani and Sarah couldn't have been more responsive to each and every item needed to make our closing date happen. Great job, well done!!