Ryan Mutter helped us purchase a rental property this year and he was very helpful in the process. He also educated us in removing our PMI from our primary residence even though that mortgage isn't with his company. Highly recommended!

Rates were competitive. They offer some of the lowest closing costs fee around but our agent Ryan Mudder was very uninformative throughout the loan process. We were oblivious to the total amount required down at closing and that amount typically needs to be in the form of a bank draft or cashiers check. We were notified of that amount with less than 24 hours of our closing time. We closed our loan at a local title agency that he wasn't present for nor did he tell us he wasn't going to be present. Never followed up afterwards to see how everything went or if we had questions in which we did. Questions after the closing? Forget it. Never returned emails, text messages, or phone calls. We had to have someone else with in a local branch assist. Good Bank, bad representative.