I enjoyed working along side Thomas Gale. He was very professional and quite a people person in todays world most company they get your business than start to slack off I'm sure we all been there but not Thomas. Any question or concerns I had small or big he answered quickly though email, text or calling and made sure I understood clearly. He was amazing in guiding me on my 1st home purchase I honestly wanted to feel like a had a team working for me and I found that plus a professional friendship. Everyone said buying your 1st home is stressful well I here to say if when Thomas asked for paper work I got them to him same day most time you know after reading tone of 1st time home buying articles a good Idea on what you will need to submit. This process was a walk in the park and Thomas was able to get me more grant money back than I expected I brought less than $900 to the closing table and was in my dream home less than 2months tops. I'm so happy I been bragging about this process at work for the last week. Best service ever

This was a truly terrible experience. Jake Smith was my loan officer and Tiffany Shepard was his processor. Jake is either a liar or doesn't really know about 203k loans. My costs ended up being about double what was quoted. Tiffany... Well, she's still sending other people's paperwork to my real estate agent, so who knows how many random people she sent mine to. Please avoid this mortgage company. It took over 2 months to close. The only thing that got my loan done in time was calling corporate in VA and speaking to the Vice President.