We went to Bank of the Rockies for a mortgage loan. At first things went smoothly but days before closing our loan officer emailed saying the underwriters wanted more documentation. We ended up closing 3 weeks later! They sent us on a wild goose chase seeking documentation that never existed and we never provided them with any additional documentation. The bank manager said there would be compensation for our troubles but nothing came of that and he never called us again. Completely disappointed in the process and lack of communication the bank provided.

Great bank for business loans.