Wow, I didn't realized the reviews were bad for this bank. I don't feel bad for being another. We opened an account 2 weeks ago and with that we were suppose to get debit cards. Told us it would be 5-7 days. 2 weeks later still no debit cards. This is what I get for not doing enough research.

I asked for a foreign currency exchange. The young man didn't know what he was doing looked at another teller. They agreed to have me call the number on my credit card!!! That didn't work. If the tellers don't know why don't they send you upward to someone who might know. Arvest used to be a small helpful bank now a large inept bank. Where is the caring small bank attitude?