I have never experienced such stellar customer care dealing with a lender. Rachel, Nancy, and Kaitlin are top notch in their field with extraordinary work ethics. They answered all my questions quickly and thoroughly, making sure I was looped in to every communication each step of the way. Personable, professional, transparent and trustworthy. I would work with Rachel again in a heartbeat.

Don't handle transfers of loans to another servicer very well. Less than two weeks notice...