I just want to say that I love timberland bank! Everyone there is friendly always smiling, helpful and caring! I have been banking with them going on three years and I will not for know choose a different bank! One day I went into the bank to see penny and I was crying and in a lot of pain but I had no choice but to go to the bank and get money so I can pay for a taxi that was the most embarrassing experience for me but penny is a wonderful person she treated me like family! I’m giving timberland 5 stars due to there commitment and dedication to treat every customer as family and not looking at them as the customer making them money! Thank you timberland bank thank you for being an outstanding bank and I will keep recommending you as a bank to bank at!

I have never been treated so badly by a bank before. My grandmother recently passed away and my name was on her account and when I tried to have money transferred out to pay her bills I was told that it was too suspicious because they have never heard from me before. Supposedly they hadn’t called me several times (which I never received) and even with all my information and knowing that I live on the other side of the country and had no way of coming in the the bank itself still would not let me do anything with my own account because apparently I’m too suspicious. The account will be closed right away and I will never have an account with this bank again and I hope that no one else is treated with the disrespect that I was treated with.