Bonnye went above and beyond to help me with my home loan. No obstacle was too large for her. She can be reached easily by phone or email. If she is not immediately available, she always calls back ASAP. She answered all my questions and she is very knowledgeable. I'm so grateful that I found her and I'm practically in heaven in my new dream home!

When I met Bonny Williams, I was entangled an arduous and futile two-month effort to close a loan on a new Home with another lender. My Husband, son, and special needs daughter were in a crisis and a bind not knowing where we would live with this attempted mortgage loan changing criterion with every day. The Real Estate Agent for this home referred me to Bonny Williams and Northpointe Bank. Cautious and discouraged I sent Bonnye all of the voluminous data from the previous loan and tongue in cheek expected to be once again disappointed. Our family had lost all hope. In speaking with Bonnye, it was immediately evident that she was an expert in her field. Bonny was extraordinarily knowledgeable. To find a “real professional” who possess not only vast experience and intricate knowledge of her field, but also possess human empathy, compassion, and innate sensitivity is rare indeed. Every step of the way, Bonnye held our hand, explained clearly and concisely what she needed from us and even helped us obtain what we couldn’t find on our own. Bonnye has developed and trained a “team” of staff around her that were a part of this process, and the competence of her staff is a clear reflection of Bonnye’s own excellence. She worked all hours tirelessly and was ever present to answer questions and concerns. Like a skilled psychologist, she could sense our angst and caution from our previous experience, and she talked us off the ledge a couple of times when we would have given up hope. There was one incident when some “Titled Suite” from Northpointe, tried to throw a last minute monkey wrench in the mix, but Bonnye was able to help us address and deflect any and all complications by keeping the resolve simple and honest. Bonnye went far above and beyond her “job title” and not only secured a really good and solid loan for our dream home, but restored the joy and hope associated with the pride of home ownership. For our family with a special needs child, this Mortgage is not just another loan; it is the realization of the healing, safety, and stability of the unification of our family unit. Bonnye will always be considered a friend to our family. We cannot thank her enough for her countless hours of selfless professionalism. If you are fortunate enough to have found Bonnye Williams, then you are in with the hands of the best of the best. She will use her unusual and exhaustive knowledge, her tenacious spirit, and her wonderful sensitivity not only secure your loan but to support you through every step of the process. I sincerely hope that the “Upper Levels of Management” of the Northpointe Bank are aware of what an asset they have in Bonnye Williams. Thank you again Bonnye, for everything. Your intervention and help has changed our families’ life. Carol and Thomas Howard and Family