The professionalism of Crystal and her team at Primary Residential Mortgage far exceeded my expectations. They were organized in obtaining and processing the documents every step of the way. I was able to close on my original closing date with no hiccups. I was informed every step of the way. Crystal and her team would answer any of my questions and they were available during and after the process of obtaining the mortgage. Do yourself a favor. Go through Crystal for your loan and not a big bank. Because with this team, you’re not just a number. You’re a name! I’ve went through the mortgage process with a big bank. I’ve been through the process with Crystal and her team. It’s definitely next level service. More importantly it’s personable.

Crystal was very polite and professional and knows her business very well! I would highly recommend her and her team! I will most definitely work with Crystal and her team on any future purchases.