Very rude when just trying to get a direct deposit form. Gave me a hard time about getting two copies and made me overall uncomfortable.

The last straw with this banking institution, was when my tax return check got put on hold for some 2 weeks because apparently their computer system flagged my account as "too many withdrawals", when i had literally never withdrew money more than 1 time per month from an ATM. Even when i called, it took 2 transfers to get someone that could help me, and even the attendant on the phone agreed that shouldnt have happened. Mistakes with my money are not tolerated, and can be sure this bank lost my business, and will always make the same recommendation to anyone who asks.