Excellent bank; Excellent service, great customer service. I helped a Bank of America customer switch to NASB because she was stressed at how she was being treated. She was amazed at the NASB experience compared to what she had been experiencing. I told her it would be great, and that has been confirmed consistently for the now 4 years that she has been a NASB customer. I have been a customer much longer, and I would not consider dropping NASB. I had one experience where the drive through was slow. It was a new employee learning her job. Spoke to a bank employee about it, and the situation was immediately resolved. Never since have I experienced that problem. I highly recommend NASB. They also have special programs to help local communities.

I've banked with NASB for many years. While they're still a small bank, they have all the technology the big boys offer -- but they do it with a personal touch and a smile. They always have great rates on CDs and savings products -- watch for their specials. There's always a friendly greeting when I come in the door. I used them to do my mortgage a few years back and it was smooth and painless. Highly recommended! Edit to add: I recently called customer service on a Saturday to notify them I would be out of the country. Alex took the call; he was courteous and prompt. I was off the phone with him within a minute. Meanwhile, my wife was on the phone with a machine at UMB and it took her more than 10 minutes to accomplish the same thing!