This bank sucks. Multiple class action lawsuits and they still keep figuring out ways to screw their customers. Customer service is a joke nowadays. I know! I have used every service they offer and I’ve been a member since the late 90s.

I am a huge fan of credit unions, and rarely do any business with banks anymore. I have been with RBFCU for almost a decade. We have done several car loans through them, which went smoothly and included a very low percentage rate. The tellers are always friendly and helpful. This location is small, but if I can avoid lunch and late afternoons, there is rarely a wait at all. Occasionally the coin machine is not operational. If I am driving into town just to use this service, I will call first. It takes a bit to get through to the local branch, but I can eventually get to someone via the phone system, and verify the machine is working before I make the trek in. There are locations all over the area, and while the other locations tend to be busier, they are all just as friendly and helpful. I can't imagine doing my banking anywhere else.