Hellen and the crew go the EXTRA MILE. We opened a new business account. When they attempted to check my credit, there was a “freeze”. Frozen from too many incorrect attempts or, a credit lock ? After numerous attempts to rectify the problem, at home and trips back. Hellen took control. After an unprecedented amount of time with the credit bureau we found they (the bureau) had a typo on my Social Security number. The credit bureau apologized, and; that there was an error on their end. It took dedication and persistence to get it corrected. Now we can commence our new adventure. Thanks Kim, Eric,Hellen and Brian (mgr) for the extra attention and dedication. Did I mention, our previous business bank told us they couldn’t help us, until we found the problem. You go HVFCU - our hometown bank ❤️👍🏻

The staff is professional but I would prefer that they had an express deposit box. I find it annoying to be interrogated by a teller when I am making a simple small deposit without taking out any cash.