Efficient communicators. Simple and easy application process. The fact that EVERYTHING is online is fantastic. The portal is really straight-forward and a great feature for notifications, updates, and tracking. 10/10 would recommend. Multiple loan types available, too.Whether you want a traditional 30-year or something else, it is not difficult at all to find, vet, and approve your loan types or requests. If the VA ran this well, none of us would have any problems.

As a first time buyer, Heidi Bailey-Houston made it an stress-free and amazing experience compare to the other 3 VA lenders we shopped around for. She was amazing to work with and I would recommend her to anyone that would listen. We had a deadline to close in 26 days and she was on point throughout the entire process to ensure we met the deadline. She was courteous, friendly, professional, and always kept us informed on what was happening throughout the entire process. She was outstanding, I cannot say this enough times! Thank you so much!