If I could provide zero stars, I would. This is the worst refinance loan process I have experienced. I was unaware that Agriculture Federal Credit Union used a third party to process home loans. Interested in the loan since the interest rate was low, I initially applied. Three weeks went by (May 2019) and no one contacted me with the status of the loan. I will admit, I made some mistakes through the process. As of today, I still haven't closed on the loan. It appears that I am asked for additional paperwork everyday. Run for the hills. If you are interested in a home loan from Agriculture Federal Credit, you will have to provide your life history. This process is ridiculous.

Currently working on a deal with this company. Terrible communication. Appraisal was never followed up on by assistance and my calls regarding the status were never returned. As the listing agent, I am allowed to know the status of the Borrower's loan (not asking for the specifics) just the status and that everything was progressing smoothly. Lender (will not name names) would not talk to me, give me ANY information, was RUDE over the phone AND HUNG up on me. I NEVER leave bad reviews, but this is ridiculous.