1. You can NEVER reach a human being! 2. I lost my debit card, had a new one sent to the bank. I was in the hospital. My son isn't on the account, however, he has an account with Region's, our last names are the same, he had my identification, and my account number, and your bank would not even call me on the telephone. Much less consider giving him my card. While I truly do, appreciate the security, there has to be a better way, especially where someone is in the hospital. 3.teller Windows are too high for people in Wheelchairs, and no one is willing to come out so that your customer is comfortable. There is no customer service in your banks. I'm very disappointed, and will be moving my account.

Lousy customer service though it was Christmas 2018.